POLICIES - Paint Paper Paste

PAINT PAPER PASTE POLICIES

PHOTO RELEASE

The registrant grants Paint Paper Paste permission to record the participation of the student on video or by photograph and to use it for promotion and public relations on the web, in print, and at other Paint Paper Paste functions for promotional purposes only. Such recordings are the sole property of Paint Paper Paste.

DROP-OFF & PICK-UP

Students can be dropped off no earlier than 10 minutes prior to the beginning of their class, camp, or workshop.

It is expected that students will be picked up promptly at the end of class time.

We consider the time and care of our staff members very valuable. Failure to pick your child up on time will result in a late fee calculated by minutes late, collected at the time of pickup, so that we can compensate our staff for their time and for the inconvenience.

Please communicate ahead of time if your student will be arriving late or picked up early from any camp, class or workshop.

DROP-OFF & PICK-UP

REFUNDS & CANCELLATIONS

All classes, camps and workshops will be subject to a nonrefundable cancellation fee. This cancellation fee will be kept when a cancellation is made for any purpose including, but not limited to, registrations canceled due to improper placement, registrations canceled due to registrant not completing required registration information, registrations canceled due to inaccurate student information, registrations canceled due to student or parent/guardian/caregiver inability to abide by Paint Paper Paste policies.

NON-REFUNDABLE CANCELLATION FEES BY OFFERING

Workshops: $5

Monthly classes: $5

Full Session Classes: $15

Trackout Camps: $30

Half-Day Summer Camps: $25

Full-Day Summer Camps: $50

CANCELLATION POLICY

If a cancellation is made at least 1 month (30 days) before the session start, the customer will receive a full refund, minus the cancellation fee (see next section for cancellation fees by offering).

If a cancellation is made at least 3 weeks (21 days) before the session start, the customer will receive 100% store credit.

If a cancellation is made at least 2 weeks (14 days) before the session start, the customer will receive 50% store credit.

If a cancellation is made at least 1 week (7 days) before the session start, the customer will receive 25% store credit.

Store credit for cancellations made less than 1 week (7 days) before the session start will be subject to approval by our Directors.

Store credits never expire and can be used for any class, camp, or workshop booking (not for parties, private events, or merchandise).

Refunds and credits will not be issued for any customer who fails to comply with studio policies as listed above or for any customer who is asked to leave due to noncompliance.

“Swapping” one student for a replacement student is not permitted, including within families. Many of our offerings have extensive waitlists, and spots open due to cancellations of any sort will be offered to waitlisted participants in the order in which they have signed up for our waitlist.

All cancellation notifications must be communicated via our directors’ email at director@paintpaperpaste.com

STUDIO INITIATED CANCELLATIONS

Our studio staff may need to cancel classes, camps, or workshops due to insufficient registration, inclement weather, or other unforeseen circumstances. In any event in which a cancellation is initiated by Paint Paper Paste, customers will receive a full refund, including the registration fee. Customers can always choose to receive a store credit in lieu of a refund, if they prefer.

For questions or cancellation notifications, please email Nicole & Maureen at director@paintpaperpaste.com.